Last Updated: [Date]
Thank you for choosing Viswant.com. We understand that circumstances may change, and we aim to provide clarity on our cancellation and refund policies. Please read the following carefully:
1. Eligibility for Refund:
1.1. Consultation Fees:
- Consultation fees paid for our visa consultation services are non-refundable once the service has been initiated.
1.2. Application Fees:
- Any government or third-party application fees paid through Viswant.com are subject to the refund policies of the respective authorities. Viswant.com will not refund application fees once the application process has commenced.
2. Cancellation of Services:
2.1. Before Service Initiation:
- If you wish to cancel your visa consultation service before the initiation of services, you may be eligible for a partial refund, excluding any non-refundable fees specified in Section 1.
2.2. After Service Initiation:
- Once the visa consultation service has commenced, no refunds will be issued for the consultation fees.
3. Refund Process:
3.1. Application Fees:
- Refunds for government or third-party application fees are subject to the policies of the respective authorities. Viswant.com will assist in facilitating the refund process, but the timeline and approval are determined by the relevant authorities.
3.2. Consultation Fees:
- Refunds for consultation fees, if applicable, will be processed within [number of days] business days from the date of the cancellation request.
4. Refund Request:
4.1. To request a refund, please follow these steps:
- Contact our customer support at [refund@visawant.com] within [number of days] days of the service initiation.
- Provide your full name, contact information, and details of the service for which you are requesting a refund.
5. Exceptions:
5.1. Force Majeure:
- Viswant.com is not responsible for circumstances beyond our control, including but not limited to natural disasters, political instability, or changes in government regulations, which may affect the visa application process. In such cases, refunds will be subject to the policies of the relevant authorities.
6. Contact Us:
If you have any questions or concerns about our cancellation and refund policy, please contact us at [info@visawant.com].
By using Viswant.com services, you acknowledge that you have read, understood, and agree to be bound by this Cancellation and Refund Policy.